Introducing ViewSpace’s Products

In order to navigate this guide, you must first understand the types of content and resources ViewSpace provides, including:

Videos

ViewSpace’s videos explore a range of Earth and space science topics, highlighting news and discoveries from NASA. These videos feature stunning images from space telescopes and Earth- observing satellites, visualizations, and captions to help guide the narrative.

To view a single video on a particular topic, use the main navigation on viewspace.org to go to Videos, and then Video Library. From there, you can use the Sort feature, Search Topics bar, or Popular Topics drop-down menu to filter videos.

Video Collections

ViewSpace’s video collections engage visitors in NASA science while inspiring them to learn about the wonders of our universe. Libraries, museums, science centers, and other informal learning venues can set up a monitor to play a continually updating set of Earth, Space, or ViewSpace (both Earth and Space) collection videos (collectively referred to as ViewSpace’s video collections).

To get started, review the "Setting up ViewSpace's Video Collections as a Kiosk (Exhibit)" section of this guide, and watch our ViewSpace Video Library & Collections Tutorial below.

Interactive Sliders

ViewSpace’s interactive sliders enable users to explore NASA data in greater detail at their own pace. Users explore scientific stories that illustrate how objects change over time, are positioned in relation to one another, and/or how different wavelengths of light can reveal unique details.

To explore individual ViewSpace interactive sliders, use the main navigation on viewspace.org to go to Interactives, and then About the Interactives. Scroll down to the Start Exploring section to browse interactive sliders by topic.

Interactive Sliders Web App

ViewSpace’s interactive sliders web app provides direct access to the complete library of ViewSpace’s interactive sliders from a mobile device’s home screen or a computer desktop. The device can be locked to prevent users from navigating away from the interactives library, making the web app ideal for use as an interactive kiosk or to complement informal education programs and activities.

To get started, review the "Installing ViewSpace’s Interactive Sliders Web App" section of this guide, and watch our ViewSpace Interactives Tutorial below.


Setting up ViewSpace Video Collections as a Kiosk (Exhibit)

To display ViewSpace Video Collections properly, make sure you have all of the following:

  • An internet-connected device (e.g., tablet, laptop, or computer) with the most up-to-date version of its operating system
  • Reliable internet access that supports streaming video
  • A modern, up-to-date web browser (e.g., Microsoft Edge, Google Chrome, Firefox, or Safari)
  • Optional: An external display (e.g., monitor or projector) to show ViewSpace's videos on a larger screen while securing the internet-connected device streaming the videos

Note: We present one way of setting up ViewSpace as a kiosk or exhibit using Microsoft Edge on a computer running Windows 10 Pro. The instructions are similar for equivalent versions of Windows. Users have been successful setting up ViewSpace using other browsers and devices.

To access ViewSpace’s video collections, you will need to be invited into the system after requesting an account. The invitation will arrive in the form of an email from ViewSpace support (support@viewspace.org). To receive an invitation:

  1. Go to Videos, then About the Videos and click on Request an Account. From there, you’ll be asked to enter your contact name, title, organization’s name, email, zip code, and type (e.g., museum, science center, or library).

    Note: We highly recommend using a generic, organization-wide email address or a separate, ViewSpace-specific email when signing up for an account. This ensures continued access for staff and volunteers, even if employees change roles or leave the organization.

  2. Once you click Submit Account Request, you should hear back from the team within seven business days.
  3. If you are expecting an email but have not yet received it, check your email's junk or spam folders.
  4. If you still have not been sent an invitation after seven business days, please contact ViewSpace Support.

  1. Open the Accept Invitation link in the email from ViewSpace Support. This will take you to the Account Setup page.
  2. Register by creating a password of your choice. Screenshot of the ViewSpace Account Setup page showing three fields. From top to bottom, the fields are for: email, password, and password confirmation. The top field, email, has a red oval around it.

    Note: The email shown on the Account Setup page is the email that your invitation was sent to. If you want to register under a different email, please contact ViewSpace Support (support@viewspace.org).

  3. Complete your User Profile. Screenshot of a User Profile, which has multiple information fields. Some fields have text and others are empty.

    Note: If any of the required fields are incomplete, you will be prompted to fill them in. Do not forget to read and accept the terms and conditions.

  4. Once you have submitted the form, your name should appear in the upper right corner of the screen. You are now free to use ViewSpace with your email and password. Screenshot of the ViewSpace Homepage. A green ribbon runs across the top of the screen and has text that reads “Success! You have registered.”

Every ViewSpace video is produced with background music. However, many browsers currently do not permit videos to automatically play with sound. Because this functionality affects all videos, including those on ViewSpace, the default for ViewSpace auto-play is set to no sound. Enabling sound is a two-step process. First, you need to configure sound on your ViewSpace User Profile page. Second, you will need to update your browser to enable sound for auto-play. Below, we provide directions for how to allow sound to play on Microsoft Edge, Google Chrome, Firefox, and Safari.

Note: These configuration steps may change with browser updates. As of October 2024, the following instructions are up-to-date. If these instructions do not reflect your browser settings or layout, please inform ViewSpace support (support@viewspace.org).

  1. On your User Profile, scroll down, set "Default to sound on?" to yes, and click Update Sound. Screenshot of the “ViewSpace Collection Sound Settings” section on the User Profile page. At left is the question “Default to sound on?” To the right of the question, a red oval highlights the drop-down menu where “yes” is selected, and the green button that is labeled “Update Sound.”
    1. You will get a pop-up reminding you that additional steps to configure your browser’s settings are necessary. Click OK. Screenshot of a pop-up reminder from ViewSpace. A red oval highlights the blue “OK” button.
  2. Navigate to your browser of choice and follow the respective instructions below for that browser.

To enable video sound during auto-play using Microsoft Edge:

  1. Navigate to the Site permissions / Media autoplay section within your Edge Settings via edge://settings/content/mediaAutoplay.
  2. In the Allow section, click Add and type viewspace.org into the field. These settings are automatically saved when you make the change and will apply to any ViewSpace page you navigate to. Screenshot of Microsoft Edge’s site permissions and media autoplay settings. In the bottom half portion of the image is a section labeled “Allow.” Viewspace.org is listed underneath this section.
  3. You have enabled sound for auto-play in Edge, see E. Playing Video Collections Manually or F. Playing Video Collections Automatically (Kiosk Mode) to start playing your video and continue your setup.

To enable video sound during auto-play using Google Chrome:

  1. Navigate to a page on ViewSpace.org in Chrome.
  2. Using the configure icon to the left of the web address, toggle Sound on to allow videos on viewspace.org to play with sound. These settings are automatically saved when you make the change and will apply to any ViewSpace page you navigate to. Screenshot showing the Media Auto-play settings for Chrome.

    Note: If you do not see the configure icon to the left of the web address, ensure you are on a web page containing a video to complete this step.

    1. Additional sound settings can also be found in the Chrome Site settings at the bottom of the drop-down menu.
  3. You have enabled sound for auto-play in Chrome, see E. Playing Video Collections Manually or F. Playing Video Collections Automatically (Kiosk Mode) to start playing your video and continue your setup.

To enable video sound during auto-play using Firefox:

  1. Navigate to a page on ViewSpace.org in Firefox.
  2. Using the configure icon to the left of the web address, select Allow Audio and Video beneath Permissions for viewspace.org. These settings are automatically saved when you make the change and will apply to any ViewSpace page you navigate to. Screenshot of a URL address for a ViewSpace playlist. A square toggle icon positioned to the left of the URL is selected, and a drop-down menu is opened below. The drop-down menu reads “Permissions for viewspace.org” at the top. Directly below, on the left, is an icon and text that reads “Autoplay.” Just across, to the right, is another drop-down menu that has “Allow Audio and Video” selected.

    Note: If you do not see the configure icon to the left of the web address, ensure you are on a web page containing a video to complete this step.

  3. You have enabled sound for auto-play in Firefox, see E. Playing Video Collections Manually or F. Playing Video Collections Automatically (Kiosk Mode) to start playing your video and continue your setup.

To enable video sound during auto-play using Safari:

Note: Safari only allows you to configure auto-play sound settings for sites that are currently opened in your browser.

  1. Navigate to a page on ViewSpace.org in Safari.
  2. Click on Safari from the menu bar at the top of your screen, then select Settings… from the drop-down menu. Screenshot of a computer screen with the viewspace.org home page. A drop-down menu extends below the word “Safari,” which is selected from the menu bar at the top of the screen. A red arrow points to the third option from the top of the drop-down menu, which is titled “Settings…” It is selected and highlighted in blue.
  3. Choose Websites from the top control bar that appears, then select Auto-Play from the General sidebar on the left.
  4. Beneath Allow the websites below to automatically play media, you will find a list of currently open websites. Beside viewspace.org, select Allow All Auto-Play from the drop-down menu. This setting is automatically saved when you make the change and will apply to any ViewSpace page you navigate to. Screenshot of the “Websites” panel opened from the control bar in Safari settings. Beneath the “General” sidebar on the left side, the third option, titled “Auto-Play,” is selected and highlighted in blue. The right side has an area labeled “Currently Open Websites.” Viewspace.org is listed underneath and has a drop-down menu to its right. A red arrow points to the “Allow All Auto-Play” option from the menu. The selection is highlighted in blue.
  5. You have enabled sound for auto-play in Safari, see E. Playing Video Collections Manually or F. Playing Video Collections Automatically (Kiosk Mode) to start playing your video and continue your setup.

Once you have registered, you can access ViewSpace’s video collections via any internet-connected device. To access the collections:

  1. Navigate to viewspace.org.
  2. Log in using the Venue Login button in the top right corner of the site.
    • Enter your email address and password.
  3. You will be directed to the ViewSpace Video Collection page.
  4. Choose from one of three playlists by clicking on the respective image:
    • The ViewSpace Collection plays all Earth and space shows
    • The Space Collection plays videos focused on the Solar System, galaxy, and universe beyond Earth
    • The Earth Collection plays videos focused on Earth Screenshot of the ViewSpace Video Collections page showing three clickable images. Taking the top half of the screenshot is the ViewSpace Collection, represented by an image showing the curvature of Earth as seen from space. The Space Collection is in the lower left and shows an image of a glowing pink and blue spiral galaxy. The Earth Collection is in the lower right and shows an image of water and land as seen from space.

Note: To have the best viewing experience, we recommend expanding the video to full-screen. To configure your sound settings, please review this guide’s Section D. Enabling Sound (Optional).

You can configure a video collection to play automatically (kiosk mode) whenever your device restarts, eliminating the need for logging in. This ensures continued, seamless operation of ViewSpace as a video kiosk or exhibit. By setting up kiosk mode on your device, you can display ViewSpace videos without exposing any personal or institutional data.

While skipping this step won't hinder ViewSpace's functionality, the video collection will need to be manually restarted each time your device restarts.

Note: The following instructions walk through setting up kiosk mode using Microsoft Edge on a computer running Windows 10 Pro or later. However, we encourage users to experiment and use ViewSpace in a manner that works best for their organization. ViewSpace has been displayed in diverse configurations, ranging from planetarium projectors to mobile devices.

Set up Windows to act as a kiosk.

  1. Open the Settings app on the Start menu.
  2. Click on Accounts. Screenshot of the “Settings” window as seen on a Windows computer. Among a grid-like pattern of options, a red rectangle highlights the “Accounts” option.
  3. Select Other users or Family & other users. Then click Assigned access under the Set up a kiosk section.

    Note: If you don’t see an “Other users” or “Family & other users” account, please reach out to your organization’s IT department.

    Screenshot of the “Family and other users” window as seen on a Windows computer. Toward the bottom, underneath the “Set up a kiosk” section, a large red arrow points to the "Assigned access" option, which is highlighted by a red rectangle.
  4. Click Get Started. Screenshot of the “Set up a kiosk” window as seen on a Windows computer. A large red arrow points to the “Get started” button, which is highlighted by a red rectangle.
  5. Enter the name you wish this kiosk account to have in the Add a name field, then click Next at the bottom. Screenshot of a pop-up window that says “Create an account.” Further below, underneath the “Add a name” section, is a white rectangle outlined in red with text that reads “ViewSpace Kiosk.”
  6. Choose the app you would like to use to run ViewSpace (Microsoft Edge in this case). Screenshot of a pop-up window that says “Choose a kiosk app.” Multiple options are listed below, but a large red arrow points to the Microsoft Edge option, which is also highlighted in red.
  7. Select As a digital sign or interactive display under How will this kiosk be used? Screenshot of a pop-up window that says “How will this kiosk be used?” Two options are listed below. A large red arrow points to the first option that reads “As a digital sign or interactive display.”
  8. Change the Restart Microsoft Edge after someone has not used it for to “12 hours” using the drop-down menu. Click Next at the bottom.

    Note: Keep this page open. You will insert the auto-login URL into this page after completing Step 2 below.

    Screenshot of a pop-up window that says “Enter your website’s URL.” There are two boxes. The first reads “Auto-Login URL Goes Here,” and the second box has “12 hours” selected.

Retrieve your auto-login URL.

  1. Log in to viewspace.org with your email and password.
  2. Go to your ViewSpace User Profile by clicking on your name in the top right corner. Two screenshots of the ViewSpace platform. On the left, the ViewSpace Video Collections page is shown with a red oval highlighting the top right corner where the “Profile” tab is located. On the right, the User Profile page is shown with different information fields listed.
  3. Scroll down to the bottom of the profile page. Here you will find your auto-login URLs. Screenshot of the “Authentication Token Information” section on the User Profile page. A red oval circles the auto-login URLs for The ViewSpace Collection, The Space Collection, and The Earth Collection under the "Auto-login Examples" heading.
  4. Copy the auto-login URL of the video collection that you want to view. This URL includes your authentication token and is unique to you.

Paste your auto-login URL.

  1. Return to your Set up a kiosk page in the Settings app on the Windows Start Menu, and paste the auto-login URL you chose from your ViewSpace account into the box below Enter your website’s URL. Click Save. Screenshot of the “Set up a kiosk” window as seen on a Windows computer. Just below is the “Choose a kiosk mode” section, which lists two options. The first option, “As a digital sign or interactive display,” is selected. Further below is the “Enter your website’s URL” section, which has two text entry boxes. A large red arrow points to the first box, which is also highlighted by a red rectangle. A ViewSpace URL is entered in the field. Just below is a second box, which has “Never” selected. At the bottom of the screen, beneath “Advanced settings" the "When the device crashes, don't show an error, and automatically restart" checkbox is selected.
  2. Once it says “You’re done!” click Close. You are finished with this step. Screenshot of a pop-up window that reads “You’re done!” Toward the bottom, there are two buttons. The “Close” button is highlighted.

Set up your kiosk to play ViewSpace automatically.

  1. By default, your device will automatically log in to the kiosk you just set up when powered on. If this is not desired, navigate to Settings > Accounts > Sign-in options and toggle off Use my sign-in info to automatically finish setting up my device after an update or restart. Screenshot of the “Sign-in options” window as seen on a Windows computer. Toward the bottom, underneath the “Privacy” section, there are two buttons. A large red arrow points to the second button, which is also highlighted by a red rectangle. The second button is labeled "Use my sign-in info to automatically finish setting up my device after an update or restart." The button is toggled on.
  2. On the first launch, you may need to sign in. To avoid having to reenter your username and password each time, choose Save when prompted to save your password.
  3. To exit out of kiosk mode and switch user profiles, press Ctrl+Alt+Delete. To return to kiosk mode, restart the computer. If you are using a device with no keyboard, please connect one.

Once you have signed up and logged in to ViewSpace, you can control a video while it is playing by using the keys listed in the following table. To use the keyboard controls, you must interact with the video. To do this, click on the video or tab to the video using your keyboard.

To Press
Pause/Play K or space bar
Toggle full-screen F
Toggle mute on and off M
Increase volume ↑
Decrease volume ↓
Skip forward → or L
Skip back ← or J

Some sites have reported issues with streaming ViewSpace videos. If you are experiencing issues with the video collections, such as the video freezing on the title screen, we encourage you to try the following:

  1. Click within the video window and then hit the space bar to continue playing content.
  2. Or, switch your kiosk to use one of our looping video sets.

Looping video sets were created to avoid issues some users have experienced.

  • At the bottom of your ViewSpace User Profile, you will find a 130-minute-long playlist under the “Looping Video Sets” section called “ViewSpace Highlights (about 2 hours).” The ViewSpace Highlights playlist is composed of selections from the Space and Earth playlists, and includes a mix of longer and shorter form content to better represent the full breadth of ViewSpace.
  • Additionally, there are five themed looping video sets available that range from 13 to 25 minutes in length. These themed looping video sets focus on the following topics: (1) Agriculture, (2) Freshwater, (3) Light and Distance, (4) Shadows, and (5) Star and Planet Formation.
  • To play a looping video set, copy and paste the respective URL into your browser. The series of videos will play in full-screen mode and loop automatically. Screenshot showing the list of the different looping video sets. There are five thematic looping video sets and one ViewSpace Highlights looping video set.

    Note: Looping video sets do not include sound or controls to pause or skip. Unlike our streamed video collections, these looping videos will not be updated with new content weekly and are intended as a temporary solution to avoid freezing and blank screens while we resolve streaming issues with our video collections.

If you still experience issues after trying these fixes, please contact ViewSpace support (support@viewspace.org). Stay informed about ViewSpace updates, new features, and fixes by joining our mailing list.

Installing ViewSpace’s Interactive Sliders Web App

ViewSpace’s free interactive sliders web app (hereafter referred to as “web app”) provides direct access to the complete library of ViewSpace’s interactive sliders from a mobile device’s home screen or a computer desktop. The device can be locked using Guided Access (on iOS devices) or pinning (on Android devices) to prevent users from navigating away from the Interactives Library to access other sites, apps, or functionalities, making the web app ideal for use as an interactive kiosk or during informal education programs.

Note: The following instructions describe how to install the interactive sliders web app using Google Chrome on a desktop computer (either Microsoft or iOS/Apple), Safari on an Apple (iOS) device, and Google Chrome on an Android device, respectively. However, ViewSpace may be compatible with many different types of hardware and software.

Installing the web app on a Desktop

Note: The images in this section illustrate the steps for installing the interactive sliders web app using Google Chrome on an iOS (Apple) desktop computer. However, you can follow similar steps using Microsoft Edge.

  1. Open Google Chrome and go to ViewSpace.org. At the top right of the address bar, click the Install ViewSpace Interactives button. Screenshot of the ViewSpace home screen on Google Chrome. On the browser bar at the top right, a download icon is circled in red. Below the icon is a popup with the words "Install app? ViewSpace Interactives" along with a blue button on the bottom right labeled Install.
  2. Click Install.
    • A shortcut to the web app will appear on your desktop or in your Launchpad (Mac). Two screenshots show shortcuts to the ViewSpace Interactives Web App on the desktop screen of a Windows computer (pictured on the left) and an Apple computer (pictured on the right). Both icons show a greenish-blue illustration of half of the earth surrounded by atmosphere, three stars, and a galaxy above. The icon on the left, from a Windows computer desktop, has a small blue arrow inside of a white box, positioned over the bottom left-hand corner of the icon illustration.
    • In addition, the next time you access the website, the install button will be replaced with a link to open the web app. Screenshot of the ViewSpace home page. On the right side of the browser bar is a launch icon that is circled, which resembles a box with an arrow pointing out of it diagonally upward to the right. Below the icon is a popup with the words Open with and ViewSpace Interactives. A highlighted Open button is at the bottom right of the popup.

Installing the web app on an iOS Mobile Device

  1. Open viewspace.org in Safari.
  2. Click on the share icon, which is located either at the top or bottom of the screen. The share icon resembles a box with an arrow emerging from the top. Screenshot of the ViewSpace home screen on Safari. A share icon (a square with an arrow pointing upward) is in the upper right and is circled in red.
  3. Choose the Add to Home Screen option. Screenshot of the ViewSpace home screen on Safari showing a dropdown menu. The option "Add to Home Screen" is circled in red.
  4. Click Add to Home Screen. This will install the web app to the device. Screenshot of the ViewSpace home screen. In the upper right is the Add the Home Screen menu, with the Add option circled in red.
  5. The ViewSpace web app icon should now appear on your home or app screen. Screenshot of the mobile app screen with a shortcut icon labeled ViewSpace. The icon is greenish-blue and includes an illustration of Earth surrounded by atmosphere, with stars and a galaxy above.

Securing the web app on an iOS Mobile Device

  1. To prevent users from navigating away from the web app to other websites or applications when using your iOS device as an interactive kiosk or during programs, you can set up Guided Access. To do this, first open the Accessibility menu within Settings, and click on Guided Access. Screenshot showing the Settings menu on the left with the Accessibility option highlighted. On the right is the Accessibility menu with Guided Access circled in red.
  2. Toggle on Guided Access and follow the instructions to set up a passcode.

    Note: Guided Access will apply to all of your apps, not just ViewSpace.

    Screenshot showing the Settings menu on the left with the Accessibility option highlighted. On the right is the Guided Access box. The Guided Access on/off toggle is circled in red.
  3. To turn off Guided Access on an iOS device, you can do any of the following:
    • Triple-click the side button or Home button on your device, and then enter the Guided Access passcode you created (see previous step).
    • On an iPad or iPhone with Face ID turned on, you can double-click the side button on your device, then use your Face ID to unlock the screen.
    • On an iPhone or iPad with Touch ID turned on, you can double-click the Home button, then unlock the screen with your fingerprint using Touch ID.

Note: The following instructions detail how to install the interactive sliders web app on a Samsung Galaxy Tab S8 (hereafter referred to as “Samsung tablet”) using Google Chrome. However, it may also work using other browsers. Please note that not all Android devices may follow the same installation process.

Installing the web app on an Android Mobile Device

  1. Open viewspace.org in Google Chrome.
  2. Click on the three dots in the upper navigation bar. From the resulting drop-down menu, select Install app. Two Samsung tablet screens are shown side by side showing the ViewSpace website opened in Google Chrome. On the screen to the left, the right side of the top navigation bar has three dots circled in red. The second screen shows a red arrow and circle highlighting the words "Install app" from the drop down menu resulting from clicking on the three dots.
  3. Click Install. A pop-up may appear that asks if you’d like to view the installed application. Screenshot of the Google Chrome pop up notification box confirming that the user would like to "Install App," with the "Install" button circled.
  4. The ViewSpace Interactive web app icon should now appear on your home screen. Image of a Samsung tablet screen with the ViewSpace Interactives web app shortcut icon circled and indicated with a red arrow. The web app icon is greenish-blue and includes an illustration of Earth surrounded by atmosphere, with three stars and a galaxy above.

Securing the web app on an Android Mobile Device

If you’d like to set up an Android mobile device for use during public programs or as an interactive kiosk, follow these instructions to pin the app so users can’t navigate away from the ViewSpace Interactives.

Note: “Pin windows” is Samsung Galaxy Tab S8’s version of Guided Access. Other manufacturers may have their own built-in version or may allow you to download third party applications that fulfil the same function.

  1. To enable “Pin windows,” first open Settings, and then click on the section called Biometrics and security. Images of two Samsung tablet screens side by side, with a red arrow pointing to the Settings shortcut icon on the home screen on the tablet pictured to the left. The screen on the right shows the Settings page opened on the tablet with a red arrow pointing to the top section on the left-hand side, labelled Biometrics and Security.
  2. Click on Other security settings to access the second-level settings. Screenshot showing the security settings menu on a Samsung tablet, with a red arrow pointing to the Other security settings option on the right-hand side of the screen.
  3. Scroll down until you find the Pin windows section, and click on the toggle to activate. Then, click on the text to define its additional settings. Screenshot showing the security settings menu on a Samsung tablet, with a red arrow pointing to the second option from the drop-down menu on the righthand side that says "Pin windows." The toggle beside the words Pin windows is highlighted in blue, indicating it has been turned on.
  4. Follow the instructions to create a PIN or Password (if you don’t have one already) to secure your device while displaying a pinned application.
  5. Turn on the Ask for PIN before unpinning toggle to ensure that users cannot navigate away from the web app once it has been pinned. Screenshot showing the security settings menu on a Samsung tablet, with a red arrow pointing to the toggle beside the words "Ask for PIN before unpinning," which is highlighted in blue, indicating it has been turned on.
  6. Using the navigation bar at the bottom of your home screen, click on the Recents button (resembles three vertical tally marks) to open your recently opened apps. From there, click on the ViewSpace Interactives web app icon to display the drop-down menu of options. Screenshot of the lower portion of a Samsung tablet screen. It displays a red-circled navigation button on the lower left that resembles three vertical tally lines, with a red arrow pointing to its location. Screenshot of the top half of a Samsung tablet screen with the recent applications opened. The ViewSpace Interactives Web App icon is circled in red with a red arrow pointing to it. The web app icon is greenish-blue and includes an illustration of Earth surrounded by atmosphere, with three stars and a galaxy above.
  7. Select Pin this app from the drop-down menu. This will now pin the application or window on the Samsung tablet’s screen. Screenshot of the top half of a Samsung tablet screen showing the recent applications opened. On the far right, the drop-down menu of options displayed from clicking on the ViewSpace Interactives web app icon is shown, with a red arrow pointing to the last option that says "Pin this app."
  8. With the web app pinned on the screen, users will not be able to exit the interactive sliders on the device without knowing the unlock code or pattern that you have defined.
  9. To deactivate or stop pinning the ViewSpace Interactives web app, press and hold the back icon (shown as an arrow pointing left) and recent applications button (shown as three vertical bars) at the same time. A screenshot of the bottom of a Samsung tablet screen with a pop-up notification that reads "App is pinned, to unpin this app, touch and hold the Recents and Back buttons at the same time." The image has two red arrows pointing to the Recents and back buttons, which are located in the navigation bar at the bottom of the screen.

Support and Contact Information

If you have trouble following any part of this document, cannot find answers to your questions within it, or wish to provide feedback, you can contact us directly at: support@viewspace.org. We highly encourage all users to join our mailing list, which allows you to stay informed about ViewSpace updates, new features, and fixes.

Note: If you are experiencing issues playing videos in Kiosk Mode, please review this guide’s Section H. Kiosk Mode Troubleshooting & Support.