Introducing ViewSpace’s Products

In order to navigate this guide, you must first understand the types of content and resources ViewSpace provides.

Videos

ViewSpace’s videos explore a range of Earth and space science topics, highlighting news and discoveries from NASA. These videos feature stunning images from space telescopes and Earth- observing satellites, visualizations, and captions to help guide the narrative.

To view a single video on a particular topic, use the main navigation on viewspace.org to go to Videos, and then Video Library. From there, you can use the Sort feature, Search Topics bar, or Popular Topics drop-down menu to filter videos.

Video Collections

ViewSpace’s video collections engage visitors in NASA science while inspiring them to learn about the wonders of our universe. Libraries, museums, science centers, and other informal learning venues can set up a monitor to play a continually updating set of Earth, Space, or ViewSpace (both Earth and Space) collection videos (collectively referred to as ViewSpace’s video collections).

To get started, review the "Setting up ViewSpace's Video Collections as a Kiosk (Exhibit)" section of this guide, and watch our ViewSpace Video Library & Collections Tutorial above.

Interactives

ViewSpace’s interactives enable users to explore NASA data in greater detail at their own pace. Users explore scientific stories that illustrate how objects change over time, how different wavelengths of light can reveal unique details, and delve into the details of NASA images.

To explore individual ViewSpace interactives, use the main navigation on viewspace.org to select Interactives, and then visit the Image Tours or Image Sliders libraries. Check out About the Interactives to learn how to use the interactives.

Interactive Apps

ViewSpace’s free Interactive Apps provide direct access to the complete library of ViewSpace’s interactives from a tablet or a computer desktop. The device can be locked to prevent users from navigating away from the interactives library, making the apps ideal for use as interactive kiosks or to complement informal education programs and activities.

To get started, review the "Installing ViewSpace’s Interactive Apps" section of this guide, and watch our ViewSpace Interactives Tutorial above.

Setting up ViewSpace Video Collections as a Kiosk (Exhibit)

To display ViewSpace Video Collections properly, make sure you have all of the following:

  • An internet-connected device (e.g., tablet, laptop, or computer) with the most up-to-date version of its operating system
  • Reliable internet access that supports streaming video
  • A modern, up-to-date web browser (e.g., Microsoft Edge, Google Chrome, Firefox, or Safari)
  • Optional: An external display (e.g., monitor or projector) to show ViewSpace's videos on a larger screen while securing the internet-connected device streaming the videos

Note: We present one way of setting up ViewSpace as a kiosk or exhibit using Microsoft Edge on a computer running Windows 10 Pro. The instructions are similar for equivalent versions of Windows. Users have been successful setting up ViewSpace using other browsers and devices.

To access ViewSpace’s video collections, you will need to be invited into the system after requesting an account. The invitation will arrive in the form of an email from ViewSpace support (support@viewspace.org). To receive an invitation:

  1. Go to Videos, then About the Videos and click on Request an Account. From there, you’ll be asked to enter your contact name, title, organization’s name, email, zip code, and type (e.g., museum, science center, or library).

    Note: We highly recommend using a generic, organization-wide email address or a separate, ViewSpace-specific email when signing up for an account. This ensures continued access for staff and volunteers, even if employees change roles or leave the organization.

  2. Once you click Submit Account Request, you should hear back from the team within seven business days.
  3. If you are expecting an email but have not yet received it, check your email's junk or spam folders.
  4. If you still have not been sent an invitation after seven business days, please contact ViewSpace Support.

  1. Open the Accept Invitation link in the email from ViewSpace Support. This will take you to the Account Setup page.
  2. Register by creating a password of your choice. Screenshot of the ViewSpace Account Setup page showing three fields. From top to bottom, the fields are for: email, password, and password confirmation. The top field, email, has a red oval around it.

    Note: The email shown on the Account Setup page is the email that your invitation was sent to. If you want to register under a different email, please contact ViewSpace Support (support@viewspace.org).

  3. Complete your User Profile. Screenshot of a User Profile, which has multiple information fields. Some fields have text and others are empty.

    Note: If any of the required fields are incomplete, you will be prompted to fill them in. Do not forget to read and accept the terms and conditions.

  4. Once you have submitted the form, your name should appear in the upper right corner of the screen. You are now free to use ViewSpace with your email and password. Screenshot of the ViewSpace Homepage. A green ribbon runs across the top of the screen and has text that reads “Success! You have registered.”

Every ViewSpace video is produced with background music. However, many browsers currently do not permit videos to automatically play with sound. Because this functionality affects all videos, including those on ViewSpace, the default for ViewSpace auto-play is set to no sound. Enabling sound is a two-step process. First, you need to configure sound on your ViewSpace User Profile page. Second, you will need to update your browser to enable sound for auto-play. Below, we provide directions for how to allow sound to play on Microsoft Edge, Google Chrome, Firefox, and Safari.

Note: These configuration steps may change with browser updates. As of October 2024, the following instructions are up-to-date. If these instructions do not reflect your browser settings or layout, please inform ViewSpace support (support@viewspace.org).

  1. On your User Profile, scroll down, set "Default to sound on?" to yes, and click Update Sound. Screenshot of the “ViewSpace Collection Sound Settings” section on the User Profile page. At left is the question “Default to sound on?” To the right of the question, a red oval highlights the drop-down menu where “yes” is selected, and the green button that is labeled “Update Sound.”
    1. You will get a pop-up reminding you that additional steps to configure your browser’s settings are necessary. Click OK. Screenshot of a pop-up reminder from ViewSpace. A red oval highlights the blue “OK” button.
  2. Navigate to your browser of choice and follow the respective instructions below for that browser.

To enable video sound during auto-play using Microsoft Edge:

  1. Navigate to the Site permissions / Media autoplay section within your Edge Settings via edge://settings/content/mediaAutoplay.
  2. In the Allow section, click Add and type viewspace.org into the field. These settings are automatically saved when you make the change and will apply to any ViewSpace page you navigate to. Screenshot of Microsoft Edge’s site permissions and media autoplay settings. In the bottom half portion of the image is a section labeled “Allow.” Viewspace.org is listed underneath this section.
  3. You have enabled sound for auto-play in Edge, see E. Playing Video Collections Manually or F. Playing Video Collections Automatically (Kiosk Mode) to start playing your video and continue your setup.

To enable video sound during auto-play using Google Chrome:

  1. Navigate to a page on ViewSpace.org in Chrome.
  2. Using the configure icon to the left of the web address, toggle Sound on to allow videos on viewspace.org to play with sound. These settings are automatically saved when you make the change and will apply to any ViewSpace page you navigate to. Screenshot showing the Media Auto-play settings for Chrome.

    Note: If you do not see the configure icon to the left of the web address, ensure you are on a web page containing a video to complete this step.

    1. Additional sound settings can also be found in the Chrome Site settings at the bottom of the drop-down menu.
  3. You have enabled sound for auto-play in Chrome, see E. Playing Video Collections Manually or F. Playing Video Collections Automatically (Kiosk Mode) to start playing your video and continue your setup.

To enable video sound during auto-play using Firefox:

  1. Navigate to a page on ViewSpace.org in Firefox.
  2. Using the configure icon to the left of the web address, select Allow Audio and Video beneath Permissions for viewspace.org. These settings are automatically saved when you make the change and will apply to any ViewSpace page you navigate to. Screenshot of a URL address for a ViewSpace playlist. A square toggle icon positioned to the left of the URL is selected, and a drop-down menu is opened below. The drop-down menu reads “Permissions for viewspace.org” at the top. Directly below, on the left, is an icon and text that reads “Autoplay.” Just across, to the right, is another drop-down menu that has “Allow Audio and Video” selected.

    Note: If you do not see the configure icon to the left of the web address, ensure you are on a web page containing a video to complete this step.

  3. You have enabled sound for auto-play in Firefox, see E. Playing Video Collections Manually or F. Playing Video Collections Automatically (Kiosk Mode) to start playing your video and continue your setup.

To enable video sound during auto-play using Safari:

Note: Safari only allows you to configure auto-play sound settings for sites that are currently opened in your browser.

  1. Navigate to a page on ViewSpace.org in Safari.
  2. Click on Safari from the menu bar at the top of your screen, then select Settings… from the drop-down menu. Screenshot of a computer screen with the viewspace.org home page. A drop-down menu extends below the word “Safari,” which is selected from the menu bar at the top of the screen. A red arrow points to the third option from the top of the drop-down menu, which is titled “Settings…” It is selected and highlighted in blue.
  3. Choose Websites from the top control bar that appears, then select Auto-Play from the General sidebar on the left.
  4. Beneath Allow the websites below to automatically play media, you will find a list of currently open websites. Beside viewspace.org, select Allow All Auto-Play from the drop-down menu. This setting is automatically saved when you make the change and will apply to any ViewSpace page you navigate to. Screenshot of the “Websites” panel opened from the control bar in Safari settings. Beneath the “General” sidebar on the left side, the third option, titled “Auto-Play,” is selected and highlighted in blue. The right side has an area labeled “Currently Open Websites.” Viewspace.org is listed underneath and has a drop-down menu to its right. A red arrow points to the “Allow All Auto-Play” option from the menu. The selection is highlighted in blue.
  5. You have enabled sound for auto-play in Safari, see E. Playing Video Collections Manually or F. Playing Video Collections Automatically (Kiosk Mode) to start playing your video and continue your setup.

Once you have registered, you can access ViewSpace’s video collections via any internet-connected device. To access the collections:

  1. Navigate to viewspace.org.
  2. Log in using the Venue Login button in the top right corner of the site.
    • Enter your email address and password.
  3. You will be directed to the ViewSpace Video Collection page.
  4. Choose from one of three playlists by clicking on the respective image:
    • The ViewSpace Collection plays all Earth and space shows
    • The Space Collection plays videos focused on the Solar System, galaxy, and universe beyond Earth
    • The Earth Collection plays videos focused on Earth Screenshot of the ViewSpace Video Collections page showing three clickable images. Taking the top half of the screenshot is the ViewSpace Collection, represented by an image showing the curvature of Earth as seen from space. The Space Collection is in the lower left and shows an image of a glowing pink and blue spiral galaxy. The Earth Collection is in the lower right and shows an image of water and land as seen from space.

Note: To have the best viewing experience, we recommend expanding the video to full-screen. To configure your sound settings, please review this guide’s Section D. Enabling Sound (Optional).

You can configure a video collection to play automatically (kiosk mode) whenever your device restarts, eliminating the need for logging in. This ensures continued, seamless operation of ViewSpace as a video kiosk or exhibit. By setting up kiosk mode on your device, you can display ViewSpace videos without exposing any personal or institutional data.

While skipping this step won't hinder ViewSpace's functionality, the video collection will need to be manually restarted each time your device restarts.

Note: The following instructions walk through setting up kiosk mode using Microsoft Edge on a computer running Windows 10 Pro or later. However, we encourage users to experiment and use ViewSpace in a manner that works best for their organization. ViewSpace has been displayed in diverse configurations, ranging from planetarium projectors to mobile devices.

Set up Windows to act as a kiosk.

  1. Open the Settings on the Start menu.
  2. Click on Accounts. Screenshot of the “Settings” window as seen on a Windows computer. Among a grid-like pattern of options, a red rectangle highlights the “Accounts” option.
  3. Select Other users or Family & other users. Then click Assigned access under the Set up a kiosk section.

    Note: If you don’t see an “Other users” or “Family & other users” account, please reach out to your organization’s IT department.

    Screenshot of the “Family and other users” window as seen on a Windows computer. Toward the bottom, underneath the “Set up a kiosk” section, a large red arrow points to the "Assigned access" option, which is highlighted by a red rectangle.
  4. Click Get Started. Screenshot of the “Set up a kiosk” window as seen on a Windows computer. A large red arrow points to the “Get started” button, which is highlighted by a red rectangle.
  5. Enter the name you wish this kiosk account to have in the Add a name field, then click Next at the bottom. Screenshot of a pop-up window that says “Create an account.” Further below, underneath the “Add a name” section, is a white rectangle outlined in red with text that reads “ViewSpace Kiosk.”
  6. Choose the app you would like to use to run ViewSpace (Microsoft Edge in this case). Screenshot of a pop-up window that says “Choose a kiosk app.” Multiple options are listed below, but a large red arrow points to the Microsoft Edge option, which is also highlighted in red.
  7. Select As a digital sign or interactive display under How will this kiosk be used? Screenshot of a pop-up window that says “How will this kiosk be used?” Two options are listed below. A large red arrow points to the first option that reads “As a digital sign or interactive display.”
  8. Change the Restart Microsoft Edge after someone has not used it for to “12 hours” using the drop-down menu. Click Next at the bottom.

    Note: Keep this page open. You will insert the auto-login URL into this page after completing Step 2 below.

    Screenshot of a pop-up window that says “Enter your website’s URL.” There are two boxes. The first reads “Auto-Login URL Goes Here,” and the second box has “12 hours” selected.

Retrieve your auto-login URL.

  1. Log in to viewspace.org with your email and password.
  2. Go to your ViewSpace User Profile by clicking on your name in the top right corner. Two screenshots of the ViewSpace platform. On the left, the ViewSpace Video Collections page is shown with a red oval highlighting the top right corner where the “Profile” tab is located. On the right, the User Profile page is shown with different information fields listed.
  3. Scroll down to the bottom of the profile page. Here you will find your auto-login URLs. Screenshot of the “Authentication Token Information” section on the User Profile page. A red oval circles the auto-login URLs for The ViewSpace Collection, The Space Collection, and The Earth Collection under the "Auto-login Examples" heading.
  4. Copy the auto-login URL of the video collection that you want to view. This URL includes your authentication token and is unique to you.

Paste your auto-login URL.

  1. Return to your Set up a kiosk page in the Settings on the Windows Start Menu, and paste the auto-login URL you chose from your ViewSpace account into the box below Enter your website’s URL. Click Save. Screenshot of the “Set up a kiosk” window as seen on a Windows computer. Just below is the “Choose a kiosk mode” section, which lists two options. The first option, “As a digital sign or interactive display,” is selected. Further below is the “Enter your website’s URL” section, which has two text entry boxes. A large red arrow points to the first box, which is also highlighted by a red rectangle. A ViewSpace URL is entered in the field. Just below is a second box, which has “Never” selected. At the bottom of the screen, beneath “Advanced settings" the "When the device crashes, don't show an error, and automatically restart" checkbox is selected.
  2. Once it says “You’re done!” click Close. You are finished with this step. Screenshot of a pop-up window that reads “You’re done!” Toward the bottom, there are two buttons. The “Close” button is highlighted.

Set up your kiosk to play ViewSpace automatically.

  1. By default, your device will automatically log in to the kiosk you just set up when powered on. If this is not desired, navigate to Settings > Accounts > Sign-in options and toggle off Use my sign-in info to automatically finish setting up my device after an update or restart. Screenshot of the “Sign-in options” window as seen on a Windows computer. Toward the bottom, underneath the “Privacy” section, there are two buttons. A large red arrow points to the second button, which is also highlighted by a red rectangle. The second button is labeled "Use my sign-in info to automatically finish setting up my device after an update or restart." The button is toggled on.
  2. On the first launch, you may need to sign in. To avoid having to reenter your username and password each time, choose Save when prompted to save your password.
  3. To exit out of kiosk mode and switch user profiles, press Ctrl+Alt+Delete. To return to kiosk mode, restart the computer. If you are using a device with no keyboard, please connect one.

Once you have signed up and logged in to ViewSpace, you can control a video while it is playing by using the keys listed in the following table. To use the keyboard controls, you must interact with the video. To do this, click on the video or tab to the video using your keyboard.

To Press
Pause/Play K or space bar
Toggle full-screen F
Toggle mute on and off M
Increase volume ↑
Decrease volume ↓
Skip forward → or L
Skip back ← or J

Some sites have reported issues with streaming ViewSpace videos. If you are experiencing issues with the video collections, such as the video freezing on the title screen, we encourage you to try the following:

  1. Click within the video window and then hit the space bar to continue playing content.
  2. Or, switch your kiosk to use one of our looping video sets.

Looping video sets were created to avoid issues some users have experienced.

  • At the bottom of your ViewSpace User Profile, you will find a 130-minute-long playlist under the “Looping Video Sets” section called “ViewSpace Highlights (about 2 hours).” The ViewSpace Highlights playlist is composed of selections from the Space and Earth playlists, and includes a mix of longer and shorter form content to better represent the full breadth of ViewSpace.
  • Additionally, there are five themed looping video sets available that range from 13 to 25 minutes in length. These themed looping video sets focus on the following topics: (1) Agriculture, (2) Freshwater, (3) Light and Distance, (4) Shadows, and (5) Star and Planet Formation.
  • To play a looping video set, copy and paste the respective URL into your browser. The series of videos will play in full-screen mode and loop automatically. Screenshot showing the list of the different looping video sets. There are five thematic looping video sets and one ViewSpace Highlights looping video set.

    Note: Looping video sets do not include sound or controls to pause or skip. Unlike our streamed video collections, these looping videos will not be updated with new content weekly and are intended as a temporary solution to avoid freezing and blank screens while we resolve streaming issues with our video collections.

If you still experience issues after trying these fixes, please contact ViewSpace support (support@viewspace.org). Stay informed about ViewSpace updates, new features, and fixes by joining our mailing list.

Installing ViewSpace’s Interactive Apps

ViewSpace’s free Interactive Apps provide direct access to the complete library of ViewSpace’s interactives from a tablet’s home screen or a computer desktop. The device can be locked using Kiosk Mode (on Windows devices), Guided Access (on iPadOS devices) or pinning (on Android devices) to prevent users from navigating away from the Interactives Library to access other sites, apps, or functionalities, making the app ideal for use as an interactive kiosk or during informal education programs. There are two apps, one to access the Image Tours and one to access the Image Sliders.

Note: The images in this section illustrate the steps for installing ViewSpace’s Interactive Apps using three different devices. However, you can follow similar steps using almost any device and browser combination to install the apps.

Installing the App on a Desktop

  1. To install the Interactive Image Tours App, open Microsoft Edge and navigate to https://tours.viewspace.org.

    To install the Interactive Image Sliders App, open Microsoft Edge and navigate to https://sliders.viewspace.org.

  2. At the right end of the address bar, click on the grid-like icon. The text “App available. Install ViewSpace Tours/Sliders” appears when the cursor is hovered over the icon. Screenshot of the ViewSpace Interactive Image Tours page on Microsoft Edge. At the right end of the address bar is a grid-like icon circled in red.
  3. Click Install. Screenshot of the ViewSpace Interactive Image Tours page on Microsoft Edge. At the right end of the address bar, the grid-like icon is selected. Just below is a pop-up with the words "Install ViewSpace Tours app." In the bottom left corner of the pop-up is a blue button labeled "Install," which has a red box around it.
  4. Click Allow after selecting your preferred options:
    • You can allow this app to be pinned to your taskbar.
    • You can allow this app to create a desktop shortcut.
    • You can allow this app to auto-start on login.

      The next time you access the website in Microsoft Edge, the grid-like icon will be replaced with a linked button labeled “Open in app". Screenshot of the ViewSpace Interactive Image Tours page on Microsoft Edge. At the right end of the address bar is a pop-up with the words "App installed." In the bottom left corner of the pop-up is a blue button labeled "Allow," which has a red box around it.
  5. Depending on which app you chose to install, one of these two icons will bring you to the app. To secure the app, follow the instructions below. Two app icons against a bright blue background. At left is the ViewSpace Tours app icon. At right is the ViewSpace Sliders app icon.

Securing the App on a Desktop

Following similar instructions to Playing Video Collections Automatically in Kiosk Mode, you can set your Windows device to automatically open the app on start up.

  1. Open the Settings on the Start menu.
  2. Click on Accounts. Screenshot of the “Settings” window as seen on a Windows computer. Among a grid-like pattern of options, a red box is around the “Accounts” option.
  3. Select Other users or Family & other users. Then click Assigned access under the Set up a kiosk section. Screenshot of the “Family and other users” window as seen on a Windows computer. Toward the bottom left, a red box is around the "Family and other users" tab. Toward the bottom, underneath the “Set up a kiosk” section, a red box is around the "Assigned access" option. Note: If you don’t see an “Other users” or “Family & other users” account, please reach out to your organization’s IT department.
  4. Click Get Started. Screenshot of the “Set up a kiosk” window as seen on a Windows computer. A red box highlights the “Get started” button.
  5. Enter the name you wish this kiosk account to have in the Add a name field, then click Next at the bottom. Screenshot of a pop-up window that says “Create an account.” A red box is around the bottom left button, which is labeled "Next."
  6. Choose the app you would like to use to run ViewSpace (Microsoft Edge in this case). Screenshot of a pop-up window that says “Choose a kiosk app.” Multiple options are listed below, but a red box is around the Microsoft Edge option. A red box is around the bottom left button, which is labeled "Next."
  7. Select As a digital sign or interactive display under How will this kiosk be used? Screenshot of a pop-up window that says “How will this kiosk be used?” Two options are listed below. A red box is around the first option, which reads “As a digital sign or interactive display.” A red box is around the bottom left button, which is labeled "Next."
  8. Enter https://tours.viewspace.org or https://sliders.viewspace.org into the box below Enter your website’s URL. Change the Restart Microsoft Edge after someone has not used it for to “12 hours” using the drop-down menu. Click Next at the bottom. Screenshot of a pop-up window that says “Enter your website’s URL.” A red box is around the bottom left button, which is labeled "Next."
  9. You’re done! To use this device as a kiosk, sign in with the account you just created. To exit kiosk mode, press Ctrl+Alt+Delete.

Installing the App on an iPadOS Tablet

  1. To install the Interactive Image Tours App, open Safari and navigate to https://tours.viewspace.org.

    To install the Interactive Image Sliders App, open Safari and navigate to https://sliders.viewspace.org.

  2. Click on the share icon, which is located either at the top or bottom of the screen. The icon resembles a box with an arrow emerging from the top.

    Then click Add to Home Screen. This will install the app to the device. Screenshot of the ViewSpace Interactive Image Tours page on Safari showing a dropdown menu. A red circle highlights the share icon, and a red box is around the "Add to Home Screen" option.
  3. Click Add. Screenshot of the ViewSpace Interactive Image Tours page. In the upper right is the Add the Home Screen menu, with the Add option circled in red.
  4. Depending on which app you chose to install, one of these two icons will appear on your Home screen. To secure the app, follow the instructions below. Two app icons against a light brown background. At left is the ViewSpace Tours app icon. At right is the ViewSpace Sliders app icon.

Securing the App on an iPadOS Tablet

To prevent users from navigating away from the app to other websites or applications when using your iPadOS device as an interactive kiosk or during programs, you can set up Guided Access.

  1. Open the Accessibility menu within Settings, and click on Guided Access. Screenshot showing the Settings menu on the left with a red box around the Accessibility tab. On the right is the Accessibility menu with a red box around the Guided Access option.
  2. Toggle on Guided Access and follow the instructions to set up a passcode. Screenshot showing the Settings menu on the left with the Accessibility option highlighted. On the right is the Guided Access box. A red box is around the Guided Access option and is toggled on. Just below, a red box is around the Passcode Settings section. Note: Guided Access will apply to all of your apps, not just ViewSpace.

  3. Open the image tours or image sliders app.
  4. Triple-click the Home or lock button.
  5. To turn off Guided Access on an iPadOS device, you can do any of the following:
    • Triple-click your device’s side or Home button and enter the Guided Access passcode you created.
    • On an iPad or iPhone with Face ID turned on, you can double-click your device’s side button and use Face ID to unlock the screen.
    • On an iPad or iPhone with Touch ID turned on, you can double-click your device’s Home button and use Touch ID to unlock the screen.

Installing the App on an Android Tablet

  1. To install the Interactive Image Tours App, open Google Chrome and navigate to https://tours.viewspace.org.

    To install the Interactive Image Sliders App, open Google Chrome and navigate to https://sliders.viewspace.org.

  2. At the right end of the navigation bar, click on the three vertical dots icon. From the resulting drop-down menu, select Add to Home screen. Screenshot of the ViewSpace Interactive Image Tours page on a Samsung tablet. At the right end of the navigation bar, three vertical dots are circled in red. Screenshot of the ViewSpace Interactive Image Tours page on a Samsung tablet. A drop-down menu on the right lists several options. A red box is around the "Add to Home screen" option.
  3. Click Install. A pop-up may appear that asks if you’d like to view the installed application or if you want to add it to your Home screen. Click Add. Screenshot of the pop-up notification box confirming that the user would like to "Install App" with a red box around the Install button. Screenshot of the pop-up notification box labeled "Add to Home screen?" with a red box around the Add button.
  4. The app icon should now appear on your Home screen. To secure the app, follow the instructions below. Screenshot of a Samsung tablet's Home screen. The ViewSpace Tours and Sliders app icons have a red box around them.

Securing the App on an Android Tablet

If you’d like to set up an Android tablet device for use during public programs or as an interactive kiosk, follow these instructions to pin the app so users can’t navigate away from the app.

Note: “Pinning” is Samsung Galaxy Tab S8’s version of Guided Access. Other manufacturers may have their own built-in version or may allow you to download third party applications that fulfil the same function.

  1. To enable this feature, first open Settings, and then click on the section called Security and privacy.
  2. Click on More security settings to access the second-level settings. Screenshot of the Settings page opened on a Samsung tablet. At left, a red box is around the "Security and privacy" section. At right, a red box is around the "More security settings" option.
  3. Scroll down until you find the Pin app section, and click on the toggle to activate. Then, click on the Pin app to define its additional settings. Screenshot of the Settings page opened on a Samsung tablet. At left, the "Security and privacy" section is highlighted. At right, a red box is around the "Pin app" option and toggled on.
  4. If you don't already have a password set, follow the instructions to create a PIN or password by toggling on Use screen lock type to unpin. This will secure your device while displaying a pinned application. Screenshot of the Settings page opened on a Samsung tablet. At left, the "Security and privacy" section is highlighted. At right, the "Pin app" is toggled on, and a red box is around the "Use screen lock type to unpin" option.
  5. Turn on the Ask for PIN before unpinning toggle to ensure that users cannot navigate away from the app once it has been pinned. Screenshot of the Settings page opened on a Samsung tablet. At right, the "Pin app" is toggled on. The "Ask for PIN before unpinning" toggle is on and has a red box around it. At the bottom right, the icon that resembles three vertical tally marks is circled in red.
  6. Using the navigation bar at the bottom of your Home screen, click on the recent applications button (resembles three vertical tally marks) to open your recently opened apps. From there, click on the app icon to display the drop-down menu of options. Screenshot of a Samsung tablet screen with the recent applications opened. The Recents button, which resembles three vertical tally marks at the bottom right, is circled in red. The Chrome app, which shows ViewSpace is circled in red.
  7. Select Pin this app from the drop-down menu. This will pin the application or window on the Samsung tablet’s screen. Screenshot of a Samsung tablet screen with the recent applications opened. A drop-down menu is over the Chrome app, and a red box is around the "Pin this app" option.
  8. With the app pinned on the screen, users will not be able to exit the app without knowing the unlock code or pattern that you have defined.
  9. To deactivate or stop pinning the App, press and hold the back icon (shown as an arrow pointing left) and recent applications button (shown as three vertical bars) at the same time.

Support and Contact Information

If you have trouble following any part of this document, cannot find answers to your questions within it, or wish to provide feedback, you can contact us directly at: support@viewspace.org. We highly encourage all users to join our mailing list, which allows you to stay informed about ViewSpace updates, new features, and fixes.

Note: If you are experiencing issues playing videos in Kiosk Mode, please review this guide’s Section H. Kiosk Mode Troubleshooting & Support.